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Our order system will send you an e-mail with the tracing number or despatch note number as soon as we despatch your order, but there will be a delay for the shippers to input this information into their system, if you receive a message like 'The number is not available', in most cases, it means your order tracing information has not been inputed into their system, please check again at later time. Please be aware that only Express shipment like DHL and EMS are online traceable, parcels shipped via China Post air parcel, small air parcel, SAL mail, surface mail are not online traceable. |